Aurora IndustrialManufacturing
11 hours back per engineer, every month.
SCALES rolled out Microsoft 365 Copilot to 2,400 engineers with a governance model the CISO signed off — and a value baseline the CFO booked into the plan.
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AI & Copilot
AI you can put on the board agenda.
Microsoft Copilot, Azure OpenAI and agents — grounded in your business.
Most AI programmes stall between proof of concept and production. SCALES turns Microsoft Copilot and Azure AI into a governed, measured capability — embedded in Dynamics 365 and Microsoft 365, owned by the business, accountable to a number.
- Saved per knowledge worker / month
- 11h
- Average return within 18 months
- 3.7×
- Of pilots reach production with SCALES
- 70%
- Grounded in your data, not the open web
- 100%
See where AI pays back
A Microsoft AI partner trusted by the C-suite
120+ Copilot and Azure AI programmes delivered
- Microsoft Solutions Partner
- ISO 27001 certified
- Inner Circle 2025
Pilots are easy. Production is the test.
“We had 14 AI pilots and one production use case. The board stopped asking about AI and started asking why.”
Every leadership team has tried Copilot. Few can name the euros it saved last quarter. The block is rarely the model — it is ungoverned data, unclear ownership, and a workforce that never quite changed how it works. SCALES engineers the conditions that turn AI from a line item into a result.
- Data not ready for AI
Models are only as honest as the data behind them. Most estates are not yet structured, governed or labelled for grounded answers.
- Governance left to chance
Without clear policy, sensitivity labelling and audit, Copilot is either switched off by Legal or quietly leaking IP.
- Adoption stuck at curiosity
Licences are bought, demos are watched, behaviour does not change. AI shows up in slides, not in the way work is done.
- No number on the value
Time saved is not booked. The CFO cannot tell whether the investment paid back, so the next wave never gets funded.
What we do
AI, made operational across the Microsoft stack.
Microsoft 365 Copilot
Roll out Copilot for Microsoft 365 with the governance, data hygiene and behaviour design that turn licences into hours saved.
Copilot for Sales & Service
Generative AI grounded in Dynamics 365 — drafting, summarising and recommending in the flow of work for sellers and agents.
Copilot Studio & agents
Custom copilots and autonomous agents on your processes, knowledge and data — built on Power Platform with enterprise guardrails.
Azure OpenAI solutions
Tailored AI applications on Azure OpenAI — retrieval, reasoning and integration to your line-of-business systems, productionised by SCALES.
AI governance & readiness
Data, sensitivity and policy foundations — Microsoft Purview, Entra and a Responsible AI operating model your board can sign off.
Service & support
Continuous evolution of your AI estate: usage telemetry, prompt and model management, and quarterly value reviews.
What good looks like
Outcomes our clients put in their board pack.
11h
Saved per knowledge worker / month
−28%
Cost-to-serve in supported functions
+18%
Seller productivity with Copilot for Sales
3.7×
Average return within 18 months
Measured impact
3.7×
Average return on Microsoft Copilot and Azure AI investment within 18 months when SCALES is engaged from readiness through to service and support.
SCALES client benchmark, 2024–2026 · n = 42 AI programmes
How we engage
From pilots to a governed AI capability.
- 01 · DiagnoseAI readiness & value scan
A four-week assessment across data, governance, processes and people — surfacing the two or three use cases where AI will move a number, and what stands in the way.
- 02 · DesignOperating model & guardrails
Responsible AI policy, data foundations on Microsoft Purview, and a target operating model — agreed by the CIO, CISO, CFO and the business owner of the value.
- 03 · DeliverFirst production wave in 90 days
A focused rollout: Microsoft 365 Copilot for the right population, one Copilot Studio agent on a real process, and the telemetry to prove the value.
- 04 · SustainAdoption, governance & evolution
We coach leaders, run the platform, manage prompts and models, and report measured impact on time saved, revenue and cost every quarter.
One Microsoft platform
AI does not stand alone.
Copilot
- Microsoft 365 Copilot
- Copilot for Sales
- Copilot for Service
- Copilot Studio
Azure AI
- Azure OpenAI
- Azure AI Foundry
- Azure AI Search
- AI Agents
Data foundations
- Microsoft Fabric
- Dataverse
- OneLake
- Synapse
Trust & governance
- Microsoft Purview
- Entra
- Defender for Cloud
- Responsible AI
Frequently asked
What executives ask before they commit to AI.
Next step
Make AI a measured capability, not a slide.
A focused workshop with SCALES advisors to identify where Microsoft Copilot and Azure AI will move a number — and agree the first 90 days to production.